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Lodge Policies

 

 

 

Check in & Check out:

Check in can be anytime from 14h00 till 17h00, after that a late sign in fee is required.  

-           After 17h00 – R100.00

-           After 20h00 – R200.00

-           Earlier check in R50 per hour before 14h00.

When you check in after the specified hours, please call us on 083 284 5932 / 082 809 9878.

 

Reservation:

Confirmation subject to receipt of:

  • 50% deposit on reservation

  • Credit Card details (Confirmation deposit will be charged)

In the event of premature or no show, the full extent of the stay, as originally booked and confirmed, will be charged.

Provisional reservations is kept for 2 weeks only.

 

Payment Policy: 

Payment for any reservations or other services for which fees may be charged by Dirtopia CC shall be payable either on reservation or on arrival or, where applicable, shall be debited to your account after departure. The guest is obliged to vacate their room and check-out by the time communicated to them by Dirtopia CC’s management. Failure to do so will render you liable for an additional night's charge unless prior and alternative check-out arrangements have been made with Dirtopia CC.You hereby agree that any reservation made by you via this Website constitutes an electronic transaction as defined in the Electronic Communications and Transactions Act, No 25 of 2002 and that a binding agreement has been concluded between you and The Supplier of your choice authorising Dirtopia CC to deduct or debit your credit card for payments for services rendered. Your signature shall not be required for authorisation purposes.

GUESTS are required to produce the card used to pay any deposit together with a valid ID prior to check-in at Dirtopia CC.

Please Note: During periods of high demand Dirtopia CC may require full pre-payment. This would be non-refundable in the event of cancellation as set out below. Dirtopia CC will contact you should this be a requirement for your reservation.

 

Cancellation Policy:

We may impose a cancellation fee in circumstances other than death or hospitalisation having regard to the nature of the booking, length of notice of cancellation and reasonable potential to find alternative customers.

  • Cancellation must be in writing. No verbal cancellations will be accepted.

  • Cancellation 0-14 days before scheduled arrival - no refund.
  • Cancellation 15-30 days before scheduled arrival - 50% refund
  • Cancellation 31 days plus before scheduled arrival - 75% refund

 

Booking Confirmation:

By confirming the booking you confirm that you have read, understood, and agree to our terms and conditions which are available on our website.

 

We look forward to welcome you at Dirtopia Trail Lodge.

 

   

 

 

 

 

 

 

Latest News

18 November - Gerald Clark Sunset Concert

18 November - MTB Skills Clinic w/Dave (intermediate)

19 November - Giant Owners Day

25 November - MTB Skills Clinic w/Dave (fundamental)

26 November -  Blooming Trail Run @L'Avenir - PRESENTED BY FALKE

26 November - Sushi and Sauvignon @Delvera

 

 

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